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BBC Health News
Music 'calms nerves before surgery' as well as sedative
19 Jul 2019 00:36
The "world's most relaxing song" could be just as good at calming patients' nerves, a study suggests.
Plant-based milks on the rise: A quarter of Britons are drinking them
19 Jul 2019 06:46
Whether it's almond, soy or coconut it seems cow's milk is being ditched for alternatives.
NHS boss: Tax bills could mean 'loss of 60 doctors'
19 Jul 2019 16:00
Doctors' refusal to work overtime is the issue, its chief executive warns.
Measles outbreak: Loddon head teacher makes immunisation plea
18 Jul 2019 18:57
Loddon head teacher Jim Adams writes to parents after three pupils contract the disease.
Wolverhampton hospital's 'regret' over new mum's death
19 Jul 2019 15:22
The trust running Wolverhampton's New Cross says lessons have been learned to better manage sepsis.
UTI home-testing app to help women trialled by NHS
18 Jul 2019 17:28
The app guides users through a urine test and allows the results to be analysed online by a pharmacist.
Our Responsibility To You
We endeavour to provide a friendly and efficient service with patients treated in a professional and helpful manner by all members of staff.
Practice premises will be kept clean, safe and tidy. Wheelchair access is available. Disabled toilets are available.
Patient confidentiality will be observed by all members of staff at all times.
Any request for an urgent visit will be passed to the duty doctor for clinical assessment and appropriate action. Less urgent visits will be seen on the day of request or later by agreement with the patient.
Patients with an urgent problem will be offered a consultation the same day, although not necessarily with their doctor of choice.
Patients attending the surgery will be seen as near to their appointment time as is possible. We believe an appointment system with a flexible approach is, on balance, the best method of arranging consultations for patients and doctors. However, patients do present with a wide variety of problems which can sometimes be complex and time consuming. Where there is undue delay patients will be informed and an explanation given.
Telephone calls will be answered with the minimum possible delay and the name of the staff member given if requested. Telephone lines are busiest before 11.00am, especially on a Monday morning. For non-urgent matters it will be easier to get through to the surgery after 11.00am.
Your Responsibility To Us
Help us to help you.
Please let us know if you change your name, address or telephone number.
Please do everything you can to keep appointments. Tell us as soon as possible if you cannot attend as our doctor appointments are in great demand. Your appointment can then be offered to another patient.
Home visits should only be requested for patients who are seriously ill. It is important to bear in mind that most medical problems are dealt with more effectively in the clinical setting of a well-equipped surgery.
Many problems can be solved by advice alone; therefore patients should not always expect medicines to be prescribed at every consultation.
We ask that patients treat the doctors and staff with courtesy and respect.
Remember, you are responsible for your own health and the health of your children. We will give you our professional help and advice. Please act upon it.
© Neighbourhood Direct Ltd 2019
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- Goole Health Centre, Woodland Avenue, Goole, DN14 6RU
Telephone 01405 767711
Old Goole Branch Surgery
- St Alfreds Place, Swinefleet Road, Goole, DN14 5RL
Telephone 01405 780422
Website supplied by
Oldroyd Publishing Group
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